Shipping Policy
Processing Time
- All orders are processed within 3-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times:
- [Region/Country]: [X-Y business days]
- [Region/Country]: [X-Y business days]
- Delivery delays can occasionally occur due to unforeseen circumstances (e.g., customs clearance, weather conditions).
Shipping Destinations
- We currently ship to [list of countries/regions].
- If your country is not listed, please contact us at [contact information].
Order Tracking
- Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package.
Customs, Duties, and Taxes
- iLogos is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (e.g., tariffs, taxes, etc.).
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at [email address].
- We will investigate and take appropriate action, such as issuing a replacement or refund, if eligible.
Contact Information
For questions about shipping, please reach out to us